In addition, the News Depot in Capitol Square is going to be closing.
From the Register (4/13/12): "Owner Jung Hee Kim said traffic declined when large businesses such as Wellmark and Aviva moved out of walking distance of her shop. Demand for print magazines and newspapers has also declined, she said."
I have no sympathy for this woman. She, along with the proprietors of The Marketplace in the Kaleidoscope and the Hawkeye Pantry in the skywalk are very rude, unskilled business owners. I would say the biggest mistake all 3 have made is REFUSING to accept debit cards for any purchases under $6. Like it or not, debit is the main form of payment for nearly all of us these days, and people rarely carry cash. We, as customers, are not willing to buy $6 worth of crap from your convenience store for the privilege of using our debit cards, especially when we stop in only wanting to grab a drink or a candy bar. We're also not willing to hunt down an ATM just for the privilege of visiting your store, and the ATM with the universal $3.50 fee outside the Hawkeye Pantry is really no help. I know of many people who go out of their way to run by Walgreens when they want a convenience item specifically because they don't carry cash, despite the fact that they will be walking past the News Depot, Marketplace, or Hawkeye Pantry minutes later. The policy is stupid and arbitrary, and definitely loses all 3 businesses far more than they think it is saving them.
Also, all 3 proprietors just tend to be very rude. The guy at the Marketplace has been known to tell customers they are taking too long to find their change, and they need to come back when they have their money ready. He also has a habit of overzealously following customers--even those in business attire--to "prevent theft." The woman at the News Depot is often on the phone when a customer comes in, and it can be very hard to get her attention as she tells some "hilarious" story in her native language.
These stores would all do well if they were run the way larger chain stores are, and I highly doubt that such changes would be somehow impossible for them because of their size.